BTO Solicitors LLP
Legal status and form:
Limited Liability Partnership
48 St Vincent Street, Glasgow, G2 5HS and
One Edinburgh Quay, 133 Fountainbridge, Edinburgh, EH3 9QG and
77-81 Sinclair St, Helensburgh, G84 8TG
Name of professional body:
The Law Society of Scotland
BTO's VAT number:
Professional indemnity insurance:
BTO's professional indemnity insurance coverage is provided under The Law Society of Scotland’s compulsory Master Policy for Professional Indemnity Insurance. The cover is provided by a panel of insurers, the lead insurer being Royal & Sun Alliance Insurance plc. For these purposes, the lead insurer’s address is 200 St Vincent Street, Glasgow, G2 5SG. The coverage is worldwide (i.e. wherever the client is situated).
We are obliged on request to provide information on the professional rules which are applicable to us and how to access them. These are the Standards of Conduct Practice Rules for solicitors in Scotland which are available from The Law Society of Scotland’s website (www.lawscot.org.uk) from which there are two clickable links to the Standards.
Information about dispute resolution:
Our letter of appointment or legal services agreement sets out the process of raising comments or complaints with us. In the event that the matter is not resolved, then the matter may be referred to The Scottish Legal Complaints Commission, The Stamp Office, 10-14 Waterloo Place, Edinburgh EH1 3EG (Tel : 0131 201 2130).
The Scottish Legal Complaints Commission acts as the gateway for all complaints. It also decides whether complaints are about a service provided by a solicitor (which are dealt with by the Commission) or about a solicitor’s conduct (which are referred to the Law Society of Scotland for investigation). More information regarding this is available on the Law Society of Scotland’s website (www.lawscot.org.uk).